HOW WE WORK
Four steps. No surprises.
Every engagement follows the same simple path: a short call, a fixed quote in writing, work you approve, and a handover where you own everything we build.
Four steps
The same process for every service we offer.
01
A 15-minute call
Tell us about your business and what you need. We tell you plainly whether we can help, and how.
DAY 1
02
A fixed quote, in writing
Scope, price and timeline on one page. No hourly billing and nothing open-ended.
WITHIN 1 BUSINESS DAY
03
We build, you approve
We do the work. You review it, ask for changes, and approve it in writing before anything goes live.
DAYS, NOT MONTHS
04
Live, then looked after
We launch, hand everything over, and stay on call with a monthly plan if you want one.
ONGOING
Our promises
PRICE
A fixed price, in writing
You see the full price before we start. It does not change unless you change the scope.
OWNERSHIP
You own what we build
Once it is paid for, it is yours: the site, the systems, the models and the files.
PEOPLE
Experts who answer
Every deliverable is signed off by our team, and we reply within one business day.
How payment works
TO START
Half up front
We take half when you approve the quote, through a secure Stripe checkout.
ON APPROVAL
Half when you sign off
The rest is due when you approve the finished work. Monthly plans bill on the same day each month.
Questions
Who will I be working with?
Our team, from the first call to the handover. You get one point of contact and replies within one business day.
Where do you work?
We are based in New York and work with businesses across the United States and Canada, all remotely.
What if I want changes?
Each quote includes a round of changes. Anything beyond the agreed scope is quoted separately, in writing, before we do it.
Fifteen minutes. A clear path forward.
Book a 15-minute callhello@sunrocksolutions.com